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Contact Us

We'd love to hear from you! Our team is all about top-notch customer service. Whether you've got a question about a puzzle, need a hand picking the right difficulty level, or just want to share some feedback, don't hesitate to get in touch using the form below or any of the methods listed on this page.

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Other Ways to Get in Touch

By Email

You can reach us at [email protected]. If you've emailed us, we appreciate your patience as our team reviews each enquiry carefully. We aim to get back to you within 2 business days. Please note that response times may be a bit longer during busy periods such as sales events or public holidays. We appreciate your understanding and will be in touch as soon as we can.

[email protected]

By Phone

Give us a ring on +61 2 4228 5190. If the line's busy, please leave a voicemail. Your message will be forwarded to our support team via email, and we'll get back to you as soon as possible.

+61 2 4228 5190

By Post

For official correspondence or returns, you can send mail to: 14 Keira Street, Wollongong, NSW 2500, Australia. We typically respond to postal enquiries within 7–14 business days.

Preschool Puzzle
14 Keira Street
Wollongong, NSW 2500
Australia

Contact Us

Thanks for getting in touch! Your message has been received. You can expect to hear back from our team within 1–2 business days.

Our Commitment to Top-Notch Customer Service

We're committed to giving you the best possible experience. Whether you're hunting for the perfect brain teaser or need a hand with an order, our customer service crew is always here to help. We value your time and appreciate your business. Thanks for choosing us!

Privacy

We take your privacy seriously. All communications with us are strictly confidential and handled in line with our Privacy Policy. We don't share or pass on any of your data to third parties without your consent.